Client Matter Codes and Forced Authorization Codes CCIE Security Bootcamp Training in Delhi Gurgaon

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Set fixed time zone or use time zone of call originating device.
Assign time
schedule
to partition.
324 Chapter 13: Calling Privileges
Valid FACs are added to CUCM, and an authorization level is assigned to FACs. If a FAC
is required for a route pattern, the minimum required authorization level has to be specified
at the route pattern. Users have to enter a valid authorization code whose authorization level
is equal to or greater than the level configured at the FAC-enabled router pattern.
Figure 13-18 illustrates a CMC application where UserA dials a number that matches a
route pattern where the Require Client Matter Code parameter is checked. CUCM plays a
tone to indicate to the user that a CMC has to be entered. The user has to enter a valid CMC
for the call to be extended. In the example, CMCs 1234, 1244, and 3489 are configured.
The user entered 1234. If the user does not terminate the code with the # sign, the user will
have to wait until the interdigit timeout (T.302 timer) expires (15 seconds by default). The
call is successful, and the entered CMC is included in the generated CDR.
Figure 13-18 Client Matter Code: Successful Operation
Figure 13-19 uses the same configuration as the preceding example, but this time UserA
enters 5555 at the CMC prompt. This is not a valid CMC; therefore, the call is denied. A
CDR is generated for the attempted call if the CDR Log Calls with a Zero Duration Flag
CallManager service parameter has been enabled. Calls with zero duration flags are not
logged in CDRs by default.
Play Tone
1234# (Code)
912125551212
Extend Call to Gateway
UserA Voice GW
IP
Route Pattern*
Route Partition
9.12125551XXX
LDPSTN_PT
Require Client Matter Code
CMC Codes:
1234
1244
3489
Client Matter Codes and Forced Authorization Codes 325
Figure 13-19 Client Matter Code: Call Failure
In Figure 13-20, UserA dials a number that matches a route pattern where the Require
Forced Authorization Code parameter is checked and the Authorization Level is set to 3.
CUCM plays a tone to indicate to the user that a FAC has to be entered. The user has to
enter a valid FAC with an authorization level of 3 or above for the call to be extended. At
the prompt, the user enters 1888. Because the FAC level of the code was equal to or higher
than the required authorization level, the call is successful, and the name of the entered FAC
is included in the generated CDR.
Figure 13-21 has the same configuration as the preceding example, but this time UserA
enters 1234 at the FAC prompt. The call is denied because the authorization level of the
entered FAC is lower than the required level configured at the route pattern. A CDR is
generated logging the attempted call.